Privacy Policy

Last updated: 18 October 2026

TBT Tours & Travel by Budi Bali Driver respects your privacy. This page explains the main types of information that may be handled when you use the TBT website, app or contact us about a booking.

Information you provide

When you make an enquiry or booking, you may provide details such as your name, email address, phone number, travel dates, group size, pickup location, flight information and trip preferences. We use this information to respond to your enquiry, arrange requested services and communicate about your booking.

Website and analytics data

The website may use analytics tools to understand how visitors use the site, which pages are viewed and which booking links are selected. This helps us improve the website and customer experience.

Third-party services

If you choose to contact TBT through WhatsApp, email, Google, Tripadvisor or another third-party service, that provider may process information under its own privacy policy. Some tours, activities, transport or future travel extras may also be supplied by third parties.

How information is used

Information is used only for operating and improving TBT services, responding to customers, arranging bookings, maintaining records and meeting reasonable legal or operational requirements. TBT does not sell customer personal information to advertisers.

Data retention and security

We keep information only for as long as reasonably needed for booking, customer service, operational and record-keeping purposes. We take reasonable steps to protect information, although no online system can be guaranteed completely secure.

Your choices

You can contact us to ask about personal information you have provided to TBT or to request a correction where appropriate.

Contact

Questions about this policy can be sent to [email protected].